We believe our products are of an exceptional quality. We are so certain that you will see results, we are offering a 30 day money back guarantee. No questions asked. If you are not satisfied send the product back and we will issue you a full refund.

So now you’ve got no reason not to give us a try! We promise you will see results, or your money back.

If you would like to return part, or all of your order, simply post it, including the order number, to:

Performagen Ltd
8 Joan Crescent
Eltham
London
SE9 5RS

You are responsible for all postage and packing costs and these will not be refunded. If you take advantage of any multibuy offer or discount, you will be refunded according to the discount that was applied to the offer. Please allow at least 7 working days for your refund or exchange to be processed.

The money back guarantee applies to all products purchased on Performagen.com, by mail order or through our Customer Service department. Performagen stockists are not obliged to offer the same service.

If you take advantage of any offers on the same product, all tubs/bottles (including empty containers) will need to be returned for a refund to be made. Please ensure that tamper evident seals on unused products are not broken (other than the one tried). Refunds and exchanges can only be given for products received by us within 30 days from receipt of order. Performagen Ltd cannot be held responsible for lost returns, caused by your choice of carrier. It is recommended you send your goods back using a proof of delivery service.

Performagen’s money back guarantee does not affect and is in addition to your statutory rights.